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Fix: Apple ID Sign Out is Not Available Due to Restrictions

Charlotte Bayley
Charlotte Bayley

Updated:

"I'm signed in to my Apple ID on the iPhone and now I can't sign out. It says "Sign out is not available due to restrictions" and the Sign Out is greyed out. This iPhone isn't mine. It's my friend's and he can't sign out from my Apple ID. What do we have to do?"

Apple ID Sign out is not available due to restrictions

You want to sign out of your Apple ID on your iPhone in order to sign in to another Apple ID. So, you head to iPhone Settings and tap your Apple ID name, only to find that the Sign Out is greyed out with the message "Sign out is not available due to restrictions". Why does this happen and how do you fix this problem. This page gives the answer.


Why I cannot sign out of my Apple ID due to restrictions

Just as the message "Sign out is not available due to restrictions" implies, you can't sign out of your Apple ID due to restrictions. So, what kind of restrictions are causing this problem? In most situations, this is because you have enabled Screen Time on the iPhone, and you may have used a Screen Time Passcode to restrict certain features, such as signing out of the Apple ID. Let's see how to fix this problem.

1. Fix Sign Out is not available on your personal iPhone

In 90% of cases, simply turning off Screen Time will fix the "Apple ID Sign out is not available due to restrictions" issue. If you get this error on your personal iPhone, follow these steps.

Step 1: Open Settings and go to Screen Time > Turn Off Screen Time.

tap Turn Off Screen Time

Step 2: Enter the Screen Time Passcode and tap Turn Off Screen Time again. Screen Time will be turned off immediately.

enter Screen Time Passcode

Tips: If you have forgotten your Screen Time passcode, see How to Reset Screen Time Passcode.

Step 3: Return to the Settings menu, tap your Apple ID name, and you will see that the Sign Out button is available. If not, restart your iPhone and wait for a while. You can then tap Sign Out and enter your Apple ID password to sign out of your Apple ID without restrictions.

Sign Out is available

2. Fix Sign out is not available on your child's iPhone

If you have signed in your child's Apple ID on your iPhone and can't sign out due to restrictions, you need to turn off Screen Time from the parental device.

Step 1: On the parent's iPhone, open Settings, and then go to Apple ID name > Family Sharing > Screen Time.

go to Family Sharing and tap Screen Time

Step 2: Select the child's iPhone on which Sign out is not available due to restrictions, tap Turn Off Screen Time, enter the Screen Time passcode, and then tap Turn Off Screen Time passcode again.

turn off Screen Time for child's iPhone

Step 3: Now back to your child's iPhone and restart it. Then, go to Settings and you should see the Apple ID Sign Out is available.

3. Sign out of Apple ID using iSumsoft iPhone Passcode Refixer

If you've turned off Screen Time and the Sign Out option is still not available due to restrictions, try using iSumsoft iPhone Passcode Refixer to sign out of your Apple ID. iSumsoft iPhone Passcode Refixer helps force sign out of your Apple ID on iPhone or iPad without losing data.

iSumsoft iPhone Passcode Refixer

iSumsoft iPhone Passcode Refixer

Remove Various Passcodes on Your iPhone, iPad, and iPod Touch

  • Unlock Screen Lock from locked, disabled, or unavailable lock screen
  • Remove Screen Time passcode or Restrictions passcode without data loss
  • Delete iCloud account without Apple ID password
  • Bypass Remote Management (MDM) Screen & Remove MDM Profile
  • Remove iTunes Backup Encryption with one click
  • Detect, View, and Export All Passwords with iOS Password Manager

Step 1: Make sure Find My iPhone is turned off.

Open Settings, tap your Apple ID name, and then select Find My. If Find My iPhone is On, tap on it.

tap Find My iPhone

Toggle Find My iPhone Off, enter the Apple ID password, and then tap Turn Off to turn off Find My iPhone.

turn off Find My iPhone

Step 2: Sign out of Apple ID.

Connect the iPhone to your computer via an Apple Lightening-to-USB cable, unlock the iPhone, and then tap Trust if prompted.

Open iSumsoft iPhone Passcode Refixer on the computer and choose the Remove Apple ID option.

choose Remove Apple ID

On the next page, click Start and the software immediately starts removing the Apple ID from the iPhone. In this process, your iPhone will restart automatically.

removing Apple ID

Soon, the software interface will display a prompt that the Apple ID has been successfully removed.

Apple ID removed successfully

Open your iPhone and head to Settings. Then, you'll be able to sign in to a different Apple ID.

4. Fix Sign Out is not available by erasing iPhone

If you still cannot sign out of your Apple ID due to restrictions and you don't want to use any third-party tools, erasing the iPhone will help. Erasing the iPhone will delete all content and settings, including restrictions that make Sign Out not available.

Step 1: First, you need to back up your iPhone if you don't want to lose your personal data.

Step 2: Go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.

tap Erase All Content and Settings

Step 3: Enter your device passcode, enter your Apple ID passcode and tap Turn Off, and then tap Erase iPhone.

tap Erase iPhone

Step 4: After your iPhone has been erased and restarted, you need to re-set it up. During the set-up process, you can sign in to your Apple ID and restore data from your backup.

Step 5: When you get into the iPhone, you have your own Apple ID signed in and the Sign Out option is available.