How to Fix Discord Direct Message Won't Go Away?

"Discord says I have a direct message even though there is no message, and the Discord direct message notification won't go away, what should I do?" -- from Reddit

Are you faced with the issue of Discord showing 1 unread message but no message? You have come to the right place! In this article you'll learn 6 top ways to fix Discord direct message notification won't go away. Let's take a look.

• Why Does Discord Say I Have a Direct Message
• How to Fix Discord DM Notification Won't Go Away
• FAQS about Discord Direct Message Won't Go away

Why Does Discord Say I Have a Direct Message

You may wonder why am I getting Discord direct message notification but no message there. Here are listing several possible reasons that may cause DM notification won’t go away on Discord:

Reason 1: Message in the Nitro tab;

Reason 2: Bugs in the Discord application;

Reason 3: New friend request;

Reason 4: Too many caches on Discord;

Now that you have a basic understanding of the reasons why a red dot appears on Discord, you can use the following methods to troubleshoot it!

How to Fix Discord DM Notification Won't Go Away

1. Fix 1: Check the Promotion of Nitro
2. Fix 2: Clear Discord Cache Files
3. Fix 3: Mark Discord Direct Messages as Read
4. Fix 4: Check New Friend Request
5. Fix 5: Log out and then Log back in to Discord
6. Fix 6: Reinstall Discord

Fix 1: Check the Promotion of Nitro

Discord direct message notification won’t go away issue is often caused by the new notice on the Nitro tab.

Step 1: Open the Discord homepage and find the Nitro tab under the "Friends" tab;

Step 2: Simply click on the Nitro tab and browse the message for a while. Then it will be marked as read and the discord direct message notification red dot will go away.

Fix 2: Clear Discord Cache Files

If you have been using the Discord for a long time, there are many chat histories, pictures, videos as well as GIFs. You can delete the unnecessary cache files to see if the Discord direct message notification has gone away.

2.1 If you are using Windows 10 or Windows 11, please try the following steps:

Step 1: Open File Explorer, type "%appdata%\discord" on the search box and press the Enter button;

Step 2: Select and right-click the "Cache" "Code Cache" "GPUCache" folder, and then click Delete. To avoid this method not working, you can go to Empty Recycle Bin. After that, open Discord again to see if the problem Discord notification won't go away has been fixed.

2.2 If you are using a Mac, try the following:

Step 1: Turn on the Finder and click the Go tab to expand more options. Then click Go to Folder...

Step 2: Copy this path on the textbox "~/Library/Application Support/discord/";

Step 3: You will be taken to the Discord directory, select the "Cache", "Code Cache" and "GPUCache" folders;

Step 4: Right-click on these three folders and select Delete;

Step 5: Go to Recycle Bin to delete these cache files for sure.

Fix 3: Mark Discord Direct Messages as Read

If you have some unread direct messages, there will be an unread message notification, so to fix this issue, you can mark Discord messages as read.

Step 1: Open the Discord app and select a message with a red dot.

Step 2: Right-click on the message and select Mark as Read;

Fix 4: Check New Friend Request

When you receive a new friend request, the Discord direct message notification may appear. You can check the Friends tab to see if you have any pending requests that need to be approved. If there is no friend request, you can try other methods mentioned in this article.

Fix 5: Log out and then Log back in to Discord

If you often log into the same Discord account on different devices, this may cause your messages to get out of sync. You can try logging out of Discord and then logging back in.

Step 1: Open the Discord web client and click on the settings icon (bottom left);

Step 2: When you get to the settings interface, scroll down to find "Log out".

Fix 6: Reinstall Discord

Step 1: Type “control panel” in the search bar and hit the Enter button.

Step 2: Select Program and click Uninstall a program.

Step 3: Choose Discord and click Uninstall.

Step 4: Go to discord.com to download the application.

FAQS about Discord Direct Message Won't Go away

Q1: How to fix discord direct message won’t go away on iPhone?

A1: Firstly, you can mark Nitro message as read. Secondly, you can clear cache files, for completely clearing cache, following these steps: Go to Settings > General > iPhone Storage > Discord > Delete App. After that, reinstall Discord from App Store.

Q2: How to fix discord direct message won’t go away on Android?

A2: The first thing you should do is to check if Nitro promotion message had read. Then go to clear Discord caches. Go to Settings > Apps > Find and select Discord > Storage & cache > Click clear cache.