[2024] Fixed Screenshot is Not Working on iPhone

"I have recently purchased a new iPhone 13 but I'm unable to take screenshots, and I have updated the latest version but it is not functioning."   - Apple Community

Screenshot is not working on iPhone? Fear not, this article will guide you through how to fix an iPhone that is unable to take a screenshot.

• Why is my screenshot on my iPhone not working?
• Fix Screenshot not working on iPhone
• Solution 1: Use the correct button combination
• Solution 2: Force restart iPhone
• Solution 3: Fix Screenshot not working on iPhone with iTunes/Finder
• Solution 4: Reset All Settings
• Solution 5: Install the Latest iOS Software
• Solution 5: Fix iPhone screenshot not working with iSumsoft iOS Refixer

Why is my screenshot on my iPhone not working?

It is not uncommon for some iPhone users to experience problems with the iPhone screenshot feature not working. Here are some possible reasons for this problem:

Wrong button combination: The keys for taking screenshots vary from phone to phone. Make sure you press the correct buttons at the same time.

App protection: For security or privacy reasons, some apps that handle sensitive information, such as banking apps and password managers, prevent users from taking screenshots.

Outdated software: Outdated software can sometimes cause problems with various features.

Software bugs and glitches: Similar to outdated software, iPhone screenshots may not work after software upgrades due to unfixed system vulnerabilities.

Fix Screenshot not working on iPhone

Solution 1: Use the correct button combination

Make sure your use the correct screenshot buttons.

For iPhone 8 and later: Press the side button and volume up button at the same time, then quickly release both buttons.

For iPhone 7 and 7 Plus: Press the side button and the Home button at the same time, then quickly release both buttons.

For iPhone 6 and earlier: Press the top button and the Home button at the same time, then quickly release both buttons.

Solution 2: Force restart iPhone

If Screenshots still does not respond with the correct buttons, try forcing a restart of your iPhone. This can resolve many temporary issues. Find out how to force restart your iPhone.

Solution 3: Fix Screenshot not working on iPhone with iTunes/Finder

With iTunes or Finder, you have the chance to repair your iPhone. But it's worth noting that you need to back up your iPhone before proceeding, in case of data loss. Here's how to use iTunes/Finder to fix iPhone screenshot not working:

Note: Make sure that both iTunes and the Finder are up to date.

Step 1: Connect your iPhone to the PC or Mac.

Step 2: Put your device into recovery mode.

Step 3: Launch iTunes or Finder. A dialogue box will ask you to Update or Restore, click Update. Then the program is going to download a firmware package to repair your iPhone. Wait for the process to complete.

Tips: If this issue yet has been resolved after an update, repeat the above steps but select Restore. It is noted that all the data stored on the device will be erased with the restore option.

Solution 4: Reset All Settings

Sometimes, there may be conflicts between configurations, causing the iPhone unable to take screenshots. Follow these steps to reset your iPhone configurations to default.

Step 1: Go to Settings > General > Transfer or Reset iPhone.

Step 2: Tap Reset > Reset All Settings, then enter your Screen Time passcode to proceed.

Related: How to Reset Screen Time Passcode with or without Apple ID

Solution 5: Install the Latest iOS Software

As newer versions of iOS are released, older versions of iOS are no longer actively supported and Apple may stop releasing updates, including security patches and bug fixes. So if your iPhone is running an older version of iOS, it may not be compatible with newer applications and services. Update your iOS version to fix iPhone screenshot not working. To install the latest version of iOS, follow these steps:

Go to Settings > General > Softwate Update. On this page,follow the onscreen instructions to update your device.

Solution 6: Fix iPhone screenshot not working with iSumsoft iOS Refixer

If none of the above methods work, you can try to utilize third-party software.

As a powerful system repair tool, iSumsoft iOS Refixer enables you to solve various iOS-related problems, such as iPhone getting stuck on "Install Now" and iPhone freezing on the lock screen after upgrading, etc., within a few simple clicks. Apart from system repair, you're also allowed to upgrade or downgrade your iOS version.

Learn how to use this software:

Step 1: Complete the download and installation of iSumsoft iOS Refixer.

Step 2: Launch it and select System Repair on the interface.

Step 3: There are two modes for you to choose from. Standard Mode will not lead to data loss, while Advanced Mode can fix more complicated issues but deleting data. Select one of the modes to proceed based on your needs.

Step 4: Connect the iPhone to the PC.

Step 5: Click Download to download a specific firmware package.

Step 6: After the successful download, click Repair to fix the screenshot not working on the iPhone.

Step 7: When "Repair Successfully" appears, it means the iPhone has been repaired successfully and it will restart automatically.