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How to Fix Guided Access Not Working on iPhone/iPad?

Charlotte Bayley
Charlotte Bayley

Updated:

Guided Access, which limits your iPhone to one application to help you focus on what you are doing, is one of the practical features of the iOS system. If your iPhone or iPad Guided Access is not working, you have come to the right place. In this article, we will discuss how to fix Guided Access not working on iPhone or iPad.

how to fix guided access not working on iphone/ipad


Part 1: Why is My Guided Access Not Working?

Below are some reasons why Guided Access not working on your iPhone or iPad:

  • Guided Access isn't enabled; sometimes Guided Access is accidentally disabled.
  • There is a glitch in the way the Guided Access feature works.
  • Corrupted iOS system or settings.
  • Corrupted power button or iPhone/iPad case.
  • The Accessibility Shortcut for Guided Access hasn't been opened.

Part 2: 5 Ways to Fix Guided Access Not Working on iPhone or iPad

1. Check if Guided Access Feature is Enabled

As we have mentioned, sometime Guided Access feature will be disabled automatically or mistakenly. So, you’d better check if the Guided Access has enabled.

Steps: Settings > Accessibility > Guided Access > Set the Guided Access toggle to on.

If you find that Guided Access is already turned on, you can turn it off and then turn it on again.

enable guided access

2. Force Restart Your iPhone or iPad

It is an effective way to force restart your devices for deep clearing. If Guided Access stops working, you can try to restart your iPhone/iPad.

How to force restart your iPhone or iPad? Please read this comprehensive article.

3. Update Software

The latest update will release the patch to fix the Guided Access not working issue. You can check if the iOS or iPadOS has been updated to the latest version.

Steps: Settings > General > Software Update > Download and Install.

run software update

4. Perform iOS System Repair via iOS Refixer without Data Loss

Using iSumsoft iOS Refixer to perform iOS system repair is a quick and safe way to fix Guided Access not working on your iPhone or iPad. iOS Refixer can not only fix iphone/ipad-related issue, but also upgrade or downgrade iOS with one-click.

iSumsoft iOS Refixer

iSumsoft iOS Refixer

Powerful iOS System Repair Tool

  • Fix 150+ iOS/iPadOS/tvOS system issues, two modes provided
  • Repair 200+ iTunes errors and Apple USB Driver issues, no data loss
  • Upgrade & Downgrade iPhone/iPad/iPod to any supported iOS version, including Beta versions
  • Fix iPhone flashing Apple logo, iPhone stuck on update requested, iOS update not showing up, etc.
  • Compatible with all iPhone and iPad models

Here are the steps to fix Guided Access not working via iSumsoft iOS Refixer:

Step 1: Download and install iSumsoft iOS Refixer .

Step 2: Select System Repair.

click system repair

Step 3: Choose Standard Mode, this mode will fix the device without data loss. And connect your iPhone or iPad to your computer with a suitable USB cable.

select standard mode

Note:

  • The Advanced Mode can fix the device effectively but it will delete all data in your device. If you want to use Advanced Mode, make sure you have backed up your data.
  • Step 4: When you reach the iOS Repair interface, click Start to begin the repair process.

    click start to begin repairing

    Step 5: Download the system repair firmware package.

    click start to begin repairing

    Step 6: After downloading, click Repair. It may take a few minutes to complete the process without any data loss. When the process is finished, see if the Guided Access not working problem on your iPhone or iPad has been fixed.

    click repair to proceed

    5. Factory Reset Your iPhone or iPad (Will Erase All Data)

    In general, factory resetting a device will fix all problems, but the downside is that it will erase all your data. So, make sure you have backed up your data before performing a factory reset.

    Steps: Go to Settings > General > Reset > Erase all Contents and Settings.

    erase all content and settings

    Part 3: Fix if iPhone or iPad Guided Access Triple-click Not Working

    1. Check the Power Button and Phone Case

    If triple-click Guided Access does not work, you can first check if the power buttons have been damaged and the device case has restricted the buttons.

    2. Enable Guided Access Accessibility Shortcut

    You can triple-click to raise Guided Access when you have enabled Guided Access Accessibility Shortcut, you can check if you have enabled Guided Access Accessibility Shortcut.

    Here are the steps on how to enable an Accessibility Shortcut for Guided Access.

    Steps: Go to Settings > Accessibility > Accessibility Shortcut > Make sure Guided Access is ticked.

    enable accessibility shortcut for guided access

    3. Ask Siri to Turn On/Off Guided Access

    If you have Siri enabled and your phone is stuck in Guided Access triple click not working, you can ask Siri to turn on/off Guided Access: "Hey Siri, turn on Guided Access."

    Part 4: Conclusion:

    Many users have reflected that Guided Access not working. I believe that you can fix Guided Access not working whether on iPhone or iPad with the above methods. It is recommended to run a System Repair with iSumsoft iOS Refixer to scan and fix the potential problems in your devices.