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[Solved] Windows 11 Chat App Not Working

Ralph Adolphs
Ralph Adolphs

Updated:

This comprehensive tutorial will guide you through the troubleshooting steps to fix the Windows 11 Chat App not working properly. Whether you're experiencing connection issues, error messages, or any other problems, this tutorial has got you covered. So, let's dive right in and get your Windows 11 Chat App back up and running smoothly!

windows 11 chat app not working


Method 1: Sign in to your Microsoft Account

Step 1: Click on the Start icon, then click on your profile and select Change account settings.

select change account settings

Step 2: Select Sign in with a Microsoft account instead.

click sign in with a microsoft

Step 3: Sign in to your Microsoft account.

sign in to the microsoft account

Method 2: Reset Windows Protocol Configuration

Step 1: Type "cmd" on the search bar and click Run as administrator.

run as administrator

Step 2: If asked Yes or No, select Yes.

click yes

Step 3: Type netsh winsock reset and press Enter to reset the configuration.

reset protocol settings

Method 3: Update Windows

Step 1: Click on the Start icon and select Settings.

launch settings

Step 2: Click Windows Update.

click windows update

Step 3: Click Install Now or Check Update.

update windows system

Method 4: Troubleshoot Internet Connections and Network Adaptor

Step 1: From Settings, select Troubleshoot.

click troubleshoot

Step 2: Click Other troubleshooters.

click other troubleshooters

Step 3: On the Internet Connections tab, click Run and follow the onscreen instructions to troubleshoot issues.

run Internet connections

Step 4: Similarly, run Network Adapter to troubleshoot problems.

run Network Adapter

Method 5: Fix Windows 11 Chat App Not Working with Microsoft Teams

Step 1: On the Settings panel, click Apps.

select apps

Step 2: Select Apps & features.

click apps and features

Step 3: Locate Microsoft Teams and right-click on its dropdown button, then select b Advanced options.

select advanced options

Step 4: Click Repair and Reset separately.

click repair and reset separately

Step 5: Complete the process.

successfully troubleshoot

Method 6: Reinstall Microsoft Teams with PowerShell

Step 1: Right-click on the Windows icon and select Windows Terminal (Admin).

run windows powershell

Step 2: Click Yes to allow this app to make changes to your device.

click yes

Step 3: Type get-appxpackage *MicrosoftTeams* | remove-Appxpackage and press Enter.

command-1

Step 4: Type Get-AppxPackage -allusers | Select Name, PackageFullName | select-string "MicrosoftTeams" and press Enter.

command-2

Step 5: Type add-appxpackage -register "C:\Program Files\WindowsApps\MicrosoftTeams_22133.500.1346.3200_x64__8wekyb3d8bbwe\AppxManifest.xml" -disabledevelopmentmode and press Enter.

command-3