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How to Fix iPhone Stuck on Preparing Update iOS 18/17

Charlotte Bayley
Charlotte Bayley

Updated:

Being excited to update your iPhone to the latest iOS 18 Beta or the iOS 17.6, you find your iPhone stuck on Preparing Update status for a long time, with the progress bar seemingly frozen. This situation typically indicates that there is something wrong with the update process itself or your iPhone. Focus on this article and iSumsoft will provide four effective solutions to solve this issue. Here we go.

Fix iPhone Stuck on Preparing Update


Part 1: Why Is iPhone Stuck on Preparing Update?

Preparing Update is often completed within a few minutes before proceeding to the following update process. If the Apple update is stuck on Preparing Update taking forever, it could be due to various factors, such as network connectivity issues, incompatible apps, a glitch in the update file, or even insufficient storage on your device.

In addition to the Preparing Update issue, some users may encounter the iOS 18/17 update getting stuck on the Apple logo or Update Requested on iPhone. These are common issues and can often be resolved by force restarting the device or using recovery mode to restore the iPhone's software.

Part 2: How to Fix iPhone Stuck on Preparing Update iOS 18/17?

With the knowledge of why this issue happens, this section introduces 4 solutions to fix the Preparing Update issue.

Solution 1: Force Restart iPhone

For a start, you could try to force restart your iPhone as it is an easy and effective method to fix the iPhone stuck issue. Follow these steps to force reboot your iPhone.

Step 1: Press and quickly release the Volume Up button.

Step 2: Press and quickly release the Volume Down button.

Step 3: Keep holding the Power button until you see the Apple logo.

Force Reboot iPhone

Solution 2: Delete the Downloaded Update File from iPhone

Sometimes, if the download update file is corrupted, the iPhone will keep showing the Preparing Update message. The issue may not be on your end. The server from which you are downloading the update file may have technical difficulties or a corrupted file. This can result in a faulty download and a corrupted update file. Therefore, it is advisable to delete the previous file and then re-download it with a stable network.

Go to Settings > General > Storage > iOS 18/17 update file and click Delete Update. Then you can update your iPhone again.

Solution 3: Fix iPhone Stuck on Preparing Update with iTunes (Data Loss)

When it comes to resolving common issues with your iPhone, iTunes is widely considered a reliable and suitable choice, providing a range of solutions. iTunes allows users to restore their iPhones to factory settings when frozen on the Preparing Update progress bar. However, it is noted that all your data will be erased once reset. Follow these steps to fix your iPhone.

Note:

  • 1. Before connecting your iPhone to the PC, iTunes must be closed.
  • 2. Make sure iTunes is the latest version.

Step 1: Connect your iPhone to the computer and then put the iPhone into recovery mode.

Step 2: Launch iTunes. Then a window will pop up with two options for you. Select Restore.

Step 3: Follow the onscreen instructions to complete the process.

Restore iPhone with iTunes

Solution 4: Fix iPhone Stuck on Preparing Update Using iSumsoft iOS Refixer (No Data Loss)

However, there may be instances where you encounter more unusual or complex issues that cannot be easily resolved through iTunes alone. In such cases, iSumsoft iOS Refixer may be preferred, which is designed to fix various iOS issues, including stubborn software glitches, system crashes, severe cases of iPhone being stuck in the Preparing Update stage, and even downgrade your iOS 18 Beta to iOS 17 or any other signed versions.

iSumsoft iOS Refixer

iSumsoft iOS Refixer

Powerful iOS System Repair Tool

  • Fix 150+ iOS/iPadOS/tvOS system issues, two modes provided
  • Repair 200+ iTunes errors and Apple USB Driver issues, no data loss
  • Upgrade & Downgrade iPhone/iPad/iPod to any supported iOS version, including Beta versions
  • Fix iPhone flashing Apple logo, iPhone stuck on update requested, iOS update not showing up, etc.
  • Compatible with all iPhone and iPad models

Learn how to use iSumsoft iOS Refixer to repair your iPhone

Step 1: Free download the app and install it on your computer. Then launch the software and connect your iPhone to the PC.

Step 2: Select System Repair.

Select System Repair

Step 3: Select Standard Mode.

Note:

  • If it does not solve the issue, try Advanced Mode for a deeper repair.

Select Standard Mode

Step 4: Click Start.

Click Start to Fix iPhone

Step 5: Your device info is on the interface and you are required to download a firmware package. Click Download to continue.

Click Download

Step 6: Click Repair to start getting rid of the Preparing Update prompt.

Select Repair to Fix iPhone Stuck on Preparing Update

Step 7: When "Repair Successfully" appears, your device has been recovered and it will restart.

Repair iPhone Stuck on Preparing Update Successfully