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How to Fix Face ID Not Available after iOS 17 Update?

Charlotte Bayley
Charlotte Bayley

Updated:

Many iPhone users prefer to use Face ID to unlock an iPhone for convenience. However, some users find that they cannot use their Face ID to unlock an iPhone and come to "Face ID Not Available, try setting up later" after the iOS 17 update. Don't worry, this article will provide you with 6 simple ways to fix Face ID not working.

how to fix face id not available after ios 17 update


Way 1: Clear Dust on the Lens

Face ID Not Available often occurs if your front-facing camera is blocked by dust, moisture, or even your screen protector. So, when you see the message "Face ID Not Available, try setting up later", you can try gently wiping the front camera and then unlock your phone with Face ID again to see if you can successfully unlock your phone.

Additionally, if you are wearing glasses, a hat, or a mask, please remove these obstructions before performing facial recognition.

Way 2: Keep the Proper Distance and Angle

Face ID not working may be caused by an incorrect distance between the phone and your face. You may be prompted to "Move iPhone a little higher/lower". The official distance is 20 to 25 cm. You can visually check the appropriate distance before unlocking.

iPhone saying "Face ID is not available" may also be caused by the influence of the environment, so avoid making the background too bright or too dark when performing facial recognition.

Way 3: Reset Face ID to Fix Face ID Not Working

If you have tried many times but remain prompted “Face ID Not Available, try setting up later”. You can try to reset your Face ID, by opening Settings > Face ID & Passcode > Reset Face ID.

reset face id to fix face id not available

Way 4: Set Up an Alternate Appearance

iOS 12 or later version has a new feature of "Alternate Appearance", you can set up another Face ID to deal with Face ID is not available problem.

Steps: Settings > Face ID & Passcode > Set Up an Alternate Appearance, then follow the instructions on How to Set Up Face ID.

set up an alternate appearance

Way 5: Disable "Require Attention for Face ID"

The Require Attention for Face ID feature prevents your iPhone from being unlocked by a stranger's face; if you do not need this feature, simply disable it to see if you can unlock your phone with Face ID.

Steps: Settings > Face ID & Passcode > Set the Require Attention for Face ID switch to off.

set require attention for face id toggle to off

Way 6: Perform iOS System Repair to Fix Face ID Not Available

If the methods mentioned above do not work for your phone, you can try to perform a whole system repair to fix the issues that exist inside. iSumsoft iOS Refixer is a reliable repair tool to fix Apple-related problems with one click. Here are the steps to fix Face ID not available using iOS Refixer:

Step 1: Download and run iSumsoft iOS Refixer and connect your iPhone to your PC with a USB cable.

iSumsoft iOS Refixer

iSumsoft iOS Refixer

Powerful iOS System Repair Tool

  • Fix 150+ iOS/iPadOS/tvOS system issues, two modes provided
  • Repair 200+ iTunes errors and Apple USB Driver issues, no data loss
  • Upgrade & Downgrade iPhone/iPad/iPod to any supported iOS version, including Beta versions
  • Fix iPhone flashing Apple logo, iPhone stuck on update requested, iOS update not showing up, etc.
  • Compatible with all iPhone and iPad models

Step 2: Select System Repair.

click system repair to fix iphone related problems

Step 3: Select Standard Mode.

select standard mode without data loss

Note: Advanced Mode will deeply run system repair on your device but will erase all the data. Try after backing up your data.

Step 4: Click Start.

click start

Step 5: Download the firmware package.

download firmware package

Step 6: After downloading, click Repair to start the process. Once the repair process is complete, there will be a repair successfully dialogue and your iPhone will automatically restart. Then see if you can unlock your phone using Face ID.

click repair to proceed